BizFlow® BAM – Business Activity Monitoring

BizFlow® BAM also enables users to establish automatic responses which are triggered when KPIs fall outside of acceptable ranges. Rapid, proactive issue diagnosis, tracking and resolution; that’s what BizFlow® BAM is all about.

Key Functionality

• Business Performance Dashboards
  BizFlow® BAM provides a real-time console to track key performance indicators using lists, dials and various graphs. Through a wizard-driven editor, users select and configure KPIs while also establishing notification timing and scope. Events trigger e-mails and dashboard alerts, including Web links which take users directly to detailed statistical data for further analysis.
• Event Collection, Filtering and Transformation
  BizFlow® BAM draws events and data from numerous data sources. Data may come from BizFlow® BPM or other database sources to derive, abstract and aggregate events. When data falls outside of KPI tolerance levels, BizFlow® BAM sends notifications or invokes other business processes for automatic issue resolution. Furthermore, organizations can store data to maintain historical context, ensuring long-term analytical accuracy.

Key Benefits

• Align Strategy with Operational Performance
  Establish key performance indicators that are directly in line with corporate goals and objectives, and track the performance of daily operations against these strategic goals.
• Improve Control and Visibility of Operations
  Receive alerts as soon as key performance indicators exceed thresholds. Quickly drill into causal data and remediate before issue becomes more serious.
• Shorten Response Times through Automatic Remediation
  Establish automated responses to certain issues in advance, so remediation can take place without user intervention. For example, automatically initiate a purchase order for critical materials as soon as inventory levels drop below a certain level.